Wi-Fi & Networking Guides
3 guides
Network problems are confusing because the fault can sit in several places: the computer, the router, or your internet provider’s line. A few quick checks tell you which one, so you don’t waste time on the wrong fix.
These guides walk through those checks for Windows and Mac. For printers on your network, see how to connect a printer to Wi-Fi in the printer guides.
All Wi-Fi & Networking guides
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How to Fix a Computer That Won't Connect to Wi-Fi
Computer won't connect to Wi-Fi? Follow simple steps for Windows 11 and Mac, from checking the Wi-Fi switch to forgetting and rejoining the network.
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Connected to Wi-Fi but No Internet: How to Fix It
Wi-Fi connected but no internet? Find out if the problem is your computer, your router or your provider, and fix it on Windows 11 or a Mac.
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How to Speed Up Slow Wi-Fi at Home
Slow Wi-Fi at home? Learn simple ways to speed it up, from moving the router and choosing the right band to finding what is using your connection.